Get in Touch

We're here to help with your arcade data backup needs. Whether you have questions about our services, need technical support, or want to discuss a custom solution, we're ready to assist.

Fill out the form below and one of our backup specialists will get back to you within 24 hours during business days.

Send Us a Message

Other Ways to Reach Us

Phone Support

Available Monday through Friday, 9 AM to 6 PM PST

+1 (206) 748-5932

Email Support

We typically respond within 24 hours

info@saf-eke-ep.com

Office Location

5928 Backup Boulevard
Security Center
Seattle, WA 98101

Frequently Asked Questions

What is your response time?

We aim to respond to all inquiries within 24 hours during business days. For urgent technical issues, our phone support provides immediate assistance during business hours.

Do you offer technical support?

Yes, our technical support team is available to assist with setup, configuration, troubleshooting, and any questions about our backup services. Support is included with all service packages.

Can I schedule a consultation?

Absolutely! We offer free consultations to discuss your specific backup needs. Mention in your message that you'd like to schedule a consultation, and we'll arrange a convenient time to talk.

What types of inquiries do you accept?

We welcome all inquiries including general questions about our services, technical support requests, custom solution discussions, partnership opportunities, and feedback about our services.

Business Hours

Phone Support:

Monday - Friday: 9:00 AM - 6:00 PM PST

Saturday - Sunday: Closed

Email Support:

Available 24/7

(Response within 24 hours on business days)